Dear Rich Oderio,
I would like to commend you for your company’s excellent sales and service staff.
Last August I went out shopping for new carpets and linoleum, I went to four different places before I decided on Conklin Brothers, I choose Conklin Brothers not just because of quality, but because of service. I did not feel I was being lied to or pressured into anything.
I would especially like to point out that your very knowledgeable sales person Dave Dowdy was extremely helpful and patient with me over the weeks that it took me to choose the linoleum and carpet that I wanted. He even took the samples out to the house so I could make my final decision. His service did not stop there; Dave even came out after the installers were finished to make sure that everything was just right.
Another person I would like to acknowledge is Jennifer O’Sullivan. She was extremely polite and patient with me, when we had to reschedule the linoleum and carpet installation at least four times. Due to delays in the closing of escrow.
Your installers did a beautiful job in laying the carpet in the unusual pattern I made around the linoleum.
All in all my family is very satisfied with our new carpet and linoleum, it really changes our new home for the better.
I have told everyone about our new carpets, and about the helpful service I have received from your company. I will recommend your company to everyone.
Thank you once again for such wonderful service.